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CrashPad, Inc. Privacy Policy

Last Updated:  June 10, 2017

Your access to, and use of, the Website, Application and Overnight Services (as defined in the CrashPad Terms of Service) is subject to CrashPad, Inc.'s Terms of Service, as applicable ("Terms"). Subject to the provisions of applicable laws, any personal information you submit to CrashPad will not be used in any manner to which you have not consented. This privacy policy ("Privacy Policy") describes how CrashPad protects the privacy and security of personally identifiable information of users of our Website, Application and Overnight Services. Any capitalized terms used but not defined in this Privacy Policy have the respective meanings given them in the applicable Terms.

By using the Website, Application or Overnight Services, you consent to the collection and use of your personal information by CrashPad in accordance with this Privacy Policy. If you do not agree to the terms of this Privacy Policy, do not use the Website, Application or Overnight Services. If we decide to change our Privacy Policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.

1. What does this Privacy Policy cover?

This Privacy Policy covers how CrashPad treats personally identifiable information that it collects and receives through the Website, Application or Overnight Services. Personal information is information about you that is personally identifiable (e.g., your name, address, e-mail address or phone number) and not otherwise publicly available.

2. What information do we collect?

We may collect personal information under the following circumstances:

3. How do we use your information?

We may use the information we collect from you in the following ways:

4. Do we disclose the information we collect to outside parties?

Your public profile, including your picture, name, Facebook friends on the app, information about the listing and any other information that you choose to make public on the Application, Website or Overnight Services will be available to other users of the Website, Application and Overnight Services. As a host, you are able to list your accommodation privately, whereby all identifying information will be cloaked until a booking is confirmed. Only when a host accepts a request from a guest, will the guest be able to see your personal information as well (name, picture, mutual friends, etc.) when private hosting is enabled. If private hosting is not enabled, your public profile will be visible to users of the Application, Website or Overnight Services.

We generally do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described in this Privacy Policy. The term "outside parties" does not include our affiliates and any other parties who assist us in offering Overnight Services, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. If we sell our company, or otherwise transfer any assets of our company, we may provide your personal information to the purchaser so that you may continue the relationship or business with us and our products. We may also release your personal information when we believe release is appropriate to comply with the law, enforce our policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable information may be provided to other parties for marketing, advertising, or other uses.

5. Do we use "cookies"?

We may use cookies. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we may use cookies to help us remember items you have searched for in the past. Cookies can also help us understand your preferences based on previous or current site activity, which enables us to provide you with improved Overnight Services. We may also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our Website or Application visitors and end users. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (such as Mozilla Firefox or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you may not have access to features that make the Website, Application or Overnight Services experience more efficient and some of our Overnight Services may not function properly, and registered users may not be able to login properly.

We (and our third party service providers) may also use technologies such as beacons, scripts, tags and clear gifs. These technologies may be used to analyze trends, administer the Website, Application or Overnight Services, track users across the Website, Application or Overnight Services and gather demographic information about our user base on the whole. We may receive reports based on the use of these technologies on an individual and aggregate basis.

6. How do I opt-out of information collection?

You may opt out of information collection at any time by not using the Overnight Services or accessing the Website, uninstalling the Application or any other apps that we may offer from all of your devices, and/or by deactivating any account you may have created.

7. How do we safeguard your personal information?

CrashPad follows generally accepted industry security standards to safeguard and help prevent unauthorized access, maintain data security and correctly use your personally identifiable information. However, no commercial method of information transfer over the Internet or electronic data storage is known to be 100% secure. As a result, we cannot guarantee the absolute security of that information during its transmission or its storage in our systems.

8. Does this Privacy Policy cover third party links?

This Privacy Policy applies solely to information collected by our Website, Application or the Overnight Services. In an attempt to provide you with increased value, we may include third party links on our Website, the Application or through the Overnight Services. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Website, Application and Overnight Services and welcome any feedback about these linked sites (including if a specific link does not work).

9. Does this Privacy Policy apply to offline information?

This Privacy Policy applies only to information collected through our Website, Application or Overnight Services and not to information collected offline.

10. How do you ask questions and provide feedback?

If you have questions about this Privacy Policy or any feedback, please contact our privacy team at [email protected]

11. Is my information transferred to other countries?

It is important to note that the Application, Website and Overnight Services are offered under United States law. However, we may transfer your information to other countries, which may have different data protections laws from the United States. By using the Application, Website or Overnight Services and/or providing us with your visitor information, you consent to this transfer.

12. How do you correct or update personal information?

You can correct or update your personal information by updating your profile, or by contacting us  at [email protected]

However, we will maintain copies of your information to the extent retained as part of our standard backup/archive process. In addition, these procedures will not remove any of your information that you have provided to other users or third parties, or that has been collected from you by third parties linked from the Application, Website or Overnight Services.

13. How do we protect children's privacy?

We understand the importance of protecting children's privacy in the interactive online world. The Application, Website and Overnight Services are not designed for, or intentionally targeted at, children under the age of eighteen (18). It is not our policy to intentionally collect or maintain information about anyone under the age of eighteen (18). No one under the age of eighteen (18) should submit any personal information to CrashPad.